FAQ’s
Welcome to our Frequently Asked Questions (FAQ) section. Here, you’ll find answers to the most common questions about Absolute Support Services.
FAQ's
frequently Asked questions
Here, you’ll find answers to some of the most common questions about Absolute Support Services. Whether you’re looking for information about our services, our approach to care, or how to get started.
We provide supportive services based on the specific needs of the individuals as stated in their respective individual person-centered care plans. These services include, but are not limited to, residential and day, psychiatric, psychological, speech, nutrition, recreation, social, physical therapy, occupational therapy, nursing/medical, self-help, active treatment, vocational and employment.
We provide services to adults who have been deemed eligible by the Developmental Disabilities Administration (DDA) of the State of Maryland.
Contact Maryland department of developmental disabilities and schedule an appointment with the intake division for an assessment of your condition. They will require specific information; however, if you have Intellectual Disability, are over the age of 21, and are a resident of the state, you will likely qualify. Once you have been qualified, you will be presented with information on various companies certified to provide the appropriate services. You and your team make the final decision of who is the best match to provide you your needed services.
We believe that on-going training as well as open and transparent environment are the best ways to prevent harm to the people we serve. Staff needs to be equipped with the skill sets to do the job required. In addition, management should create a milieu in which people feel comfortable discussing the challenges that exist in successfully completing their job.
We have an internal quality assurance program that focuses on meeting federal and local guidelines. Through monthly and quarterly unannounced review of records, observation of staff, and participant interactions, we are able to exceed the regulatory standard.
Staffing and Training
This agency will identify the type and number of staff based on each individual’s assessment and the development of their person centered plan. Attention will be given to the need for any special skills for instance the need to communicating with persons that may be deaf, blind, or having problems with speech. Each support staff will demonstrate their ability to support participants to pursue his or her desired outcomes.